Support
Shipping
Where we ship, how fast, and what it costs.
Processing
Orders are packed and dispatched within 1-2 business days of being placed.
Delivery times
Standard US delivery typically lands in 3-6 business days after dispatch. International delivery times vary by destination.
Costs
Free standard shipping on orders over $50. Below that, flat-rate shipping is calculated at checkout.
Tracking
You'll get a tracking link by email as soon as your BearBack leaves the den.
Note: these are our intended shipping terms — confirm them against your fulfilment setup before launch.
